The Go Back option is only available for ten days after the installation of Windows 11. If you perform a disc cleanup, refresh, or reset in Windows 11, you do not have the option to go back. If you have deleted the windows.old file from your computer, you do not have the option to go back. 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC). Watch to learn more. RAM. 4 gigabyte (GB). Watch to learn more. Storage. 64 GB or larger storage device Note: See below under “More information on storage space to keep Windows 11 up-to-date” for more details. 6. Put your wireless mouse in the discoverable mode and use the Bluetooth UI in Windows 11 to reconnect your BT mouse. 5. Update the Mouse Driver in Windows 11. An outdated mouse driver installed on your Windows 11 PC or laptop could very well cause the Bluetooth mouse not working issue on your device. To uninstall an application causing a blue screen on Windows 11, use these steps: Open Settings. Click on Apps. Click the "Apps & features" page on the right side. (Image credit: Future) Under the Press Start then click Settings (Gear icon) Select System > Troubleshoot. Click Other troubleshooters. Select Bluetooth then click Run this troubleshooter. **Press Windows key+R to open Run then type: services.msc. This will open Services app. Find Bluetooth Support service in the list. Right click it then select Restart. Now click on the connected device in the left pane, and then click Refresh CODEC Information. Obtain Bluetooth codec information. The app will now fetch the relevant information. When it does, you will see both the supported codec information as well as the codec being used by Windows. Dec 21, 2022. #2. Sometimes Windows doesn't switch over correctly even though the Bluetooth headphones are connected. In the sys tray click the sound icon then the right facing arrow to the right of the volume slider. See if the headphones are selected. Check if Windows 11 is installed with winver. To check whether Windows 11 is installed on your device, use these steps: Open Start on Windows 11. Search for winver and press Enter. Quick tip: You can also use the Windows key + R keyboard shortcut, type the winver command, and click the OK button. Check if the “About Windows” dialog reads beOPO.